PRIVACY POLICY — THE RIVIO

A legal disclaimer

At THE RIVIO, we respect your privacy and are committed to protecting any information you share with us when using our website or contacting us for jewellery CAD and rendering services. This Privacy Policy explains how we collect, use, and protect your information.

Privacy Policy - the basics

We may collect basic personal information such as your name, email address, company name, and any project details or design files you share with us through contact forms, emails, or project discussions. This information is collected only to communicate with you, understand your requirements, and provide our CAD and rendering services. Your information is used solely for responding to inquiries, discussing projects, delivering design files, providing updates, and improving our services and website performance. We do not sell, rent, or share your personal information with third parties for marketing purposes.

File & Design Confidentiality

All sketches, CAD models, reference images, and project files shared with THE RIVIO are handled with strict confidentiality. We do not publish, display, or share any client work without prior written permission. Our website may use basic cookies or analytics tools to improve user experience and understand general visitor behavior. This information is non-identifiable and used only for website optimization. We implement reasonable technical and organizational safeguards to protect client information and files from unauthorized access, loss, misuse, or disclosure. Trusted third-party services (such as hosting, email, and contact forms) may be used only where necessary to operate our business securely. Clients may request access, correction, or deletion of their personal data at any time by contacting us through the official business email listed on our website.